Shipping policy

Thank you for choosing My Beauty Plug for your beauty products' needs. We strive to offer you efficient and timely delivery for all your orders. Kindly take a moment to go through our shipping policy.

Order Processing and Shipping:
a. We endeavor to ship all orders within 24 hours. However, orders placed on weekends or federal holidays will be processed on the succeeding business day.
b. We dispatch orders from Monday to Friday, with the exception of federal holidays.
c. Please be aware that processing times can vary during peak periods. We appreciate your patience and understanding during these times.

Address Accuracy:
a. Please ensure you provide a correct and complete shipping address when placing your order. We will not be held liable for delays, losses, or misdeliveries arising from incorrect or incomplete addresses.
b. We do our best to identify and rectify any inaccuracies in addresses before shipping. However, it is ultimately the customer's responsibility to provide an accurate address.

Return Due to Incorrect or Incomplete Address:
a. If a product is returned to us due to an incorrect or incomplete address, we will refund the cost of the item, excluding the original shipping fee.
b. If you wish to have the item(s) reshipped, you will need to bear the cost of shipping again.

Courier Errors:
a. We collaborate with dependable shipping partners to ensure the timely delivery of your orders. However, we cannot be held accountable for errors or delays caused by the courier.
b. For issues relating to your shipment, such as delays, damages, or lost packages, please contact the courier directly or submit a claim using the following links:.

USPS: https://www.usps.com/help/claims.htm

FedEx: https://www.fedex.com/en-us/customer-support/claims.html

UPS: https://www.ups.com/us/en/support/file-a-claim.page

Tracking Information:
a. We will provide tracking information, if available, once your order has been shipped. This allows you to monitor the status of your shipment.

International Shipping:
a. Currently, our shipping services are limited to the Continental United States (CONUS). We do not offer international shipping at this moment.

Changes to the Shipping Policy:
a. We reserve the right to update or modify our shipping policy at any point in time, without prior notice.
b. Any amendments to the policy will be updated on our website.

Should you have any queries or concerns about our shipping policy, feel free to reach out to our customer support team. We value your understanding and cooperation as we strive to deliver an efficient and reliable shipping service.